Samsung created a quality improvement office in response to the Galaxy Note 7 ordeal

Samsung created a quality improvement office in response to the Galaxy Note 7 ordeal

Samsung has improve the quality of its products following the Galaxy Note 7 disaster, which cost Samsung an estimated $5.35 billion in operating profit. After kicking off its tablet event at MWC 2017 with a Galaxy Note 7 apology and after airing more apologetic ads during the Oscars on the same day, the company went…

Sprint says customers with replacement Galaxy Note 7 can exchange it for a new device
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Sprint says customers with replacement Galaxy Note 7 can exchange it for a new device

Following the news that one of the replacement, “safe” Galaxy Note 7 phones may have overheated, Sprint is letting anyone with one of the new Note 7s exchange their phones. Sprint has said that if a customer with a replacement Note 7 has concerns about their phone, they’ll be allowed to swap it out for…